Advertised program download stuck at 99%

[trevor]

I am running SCCM 2007 R2.

I am running into a problem with one of my advertised programs when users
choose to run it, the files will download and it will get stuck at 99%. From
what I have gathered, this only happens to non-admin users. It works fine
when the user is an admin on the system. It also works fine if I make it a
mandatory assignment. The program for this package is set to run with admin
rights.

There are 4 files (a .bat, .hta, .mst, and .msi). When I look in the client
cache directory when its stuck at 99%, all the files are there except the
MSI. I have a bunch of other advertisements that have MSI's but this is the
first one that I am testing that will not be a mandatory advertisement.

Has anyone run into this before? Why would it get stuck on only the MSI and
only for non-admin users?

Thanks in advance!

[Sherry Kissinger [MVP-ConfigMgr]]

Well, that doesn't make any sense to me either.

But from a purely "what could be interfering" point of view... an .MSI file
might be tagged as "dangerous" by your anti-malware application(s), or even a
firewall. Have you tried disabling your anti-malware agents during the
download. If it completes, at least you know it might be a policy in effect
from that application.

Post by trevor
I am running SCCM 2007 R2.
I am running into a problem with one of my advertised programs when users
choose to run it, the files will download and it will get stuck at 99%. From
what I have gathered, this only happens to non-admin users. It works fine
when the user is an admin on the system. It also works fine if I make it a
mandatory assignment. The program for this package is set to run with admin
rights.
There are 4 files (a .bat, .hta, .mst, and .msi). When I look in the client
cache directory when its stuck at 99%, all the files are there except the
MSI. I have a bunch of other advertisements that have MSI's but this is the
first one that I am testing that will not be a mandatory advertisement.
Has anyone run into this before? Why would it get stuck on only the MSI and
only for non-admin users?
Thanks in advance!

[trevor]

It is not antivirus as I tested this with admin and non-admin users on the
same computer and on other computers with the same settings.

One more thing i forgot to mention is that it works fine for both non-admin
and admin users on Vista. This seems to only happen on Win XP.

Thanks!

Post by Sherry Kissinger [MVP-ConfigMgr]
Well, that doesn't make any sense to me either.
But from a purely "what could be interfering" point of view... an .MSI file
might be tagged as "dangerous" by your anti-malware application(s), or even a
firewall. Have you tried disabling your anti-malware agents during the
download. If it completes, at least you know it might be a policy in effect
from that application.

Post by trevor
I am running SCCM 2007 R2.
I am running into a problem with one of my advertised programs when users
choose to run it, the files will download and it will get stuck at 99%. From
what I have gathered, this only happens to non-admin users. It works fine
when the user is an admin on the system. It also works fine if I make it a
mandatory assignment. The program for this package is set to run with admin
rights.
There are 4 files (a .bat, .hta, .mst, and .msi). When I look in the client
cache directory when its stuck at 99%, all the files are there except the
MSI. I have a bunch of other advertisements that have MSI's but this is the
first one that I am testing that will not be a mandatory advertisement.
Has anyone run into this before? Why would it get stuck on only the MSI and
only for non-admin users?
Thanks in advance!

[Andrew Gauger]

For me, it was a VM that had run out of disk space on C. Check to make sure you have sufficient free space on your primary drive.

Post by trevor
I am running SCCM 2007 R2.
I am running into a problem with one of my advertised programs when users
choose to run it, the files will download and it will get stuck at 99%. From
what I have gathered, this only happens to non-admin users. It works fine
when the user is an admin on the system. It also works fine if I make it a
mandatory assignment. The program for this package is set to run with admin
rights.
There are 4 files (a .bat, .hta, .mst, and .msi). When I look in the client
cache directory when its stuck at 99%, all the files are there except the
MSI. I have a bunch of other advertisements that have MSI's but this is the
first one that I am testing that will not be a mandatory advertisement.
Has anyone run into this before? Why would it get stuck on only the MSI and
only for non-admin users?
Thanks in advance!

Post by Sherry Kissinger [MVP-ConfigMgr]
Well, that doesn't make any sense to me either.
But from a purely "what could be interfering" point of view... an .MSI file
might be tagged as "dangerous" by your anti-malware application(s), or even a
firewall. Have you tried disabling your anti-malware agents during the
download. If it completes, at least you know it might be a policy in effect
from that application.

Post by trevor
It is not antivirus as I tested this with admin and non-admin users on the
same computer and on other computers with the same settings.
One more thing i forgot to mention is that it works fine for both non-admin
and admin users on Vista. This seems to only happen on Win XP.
Thanks!