Wsus and SCCM 2007 R2

Discussion:

(too old to reply)

Phil

2009-07-24 08:41:40 UTC

Hi,

I am hoping someone will be able to help me i have recently installed
SCCM R2 and Wsus 3.1sp1 onto my windows 2008 x64 server.
I am unable to get updates to pass to my pc's (i have removed the old
gpo and replaced an older server) - I have tried the /reset option and
uninstalled and reinstalled both the sccm setiing and wsus (inc.
database). The system itself does not recognise any updates from march
this year in software updates. looking in the logs the only errors i
get to see are in the wsyncmgr

Failed to sync update e06f13c9-b2b3-4976-90bb-764579f59ad9. Error: The
Microsoft Software License Terms have not been completely downloaded
and cannot be accepted. Source:
Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow
$$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:36.663 2009 GMT Daylight
Time><thread=14448 (0x3870)>
Sync failed: Failed to sync some of the updates. Source:
Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction.SyncUpdates
$$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:37.632 2009 GMT Daylight
Time><thread=3052 (0xBEC)>
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server"
COMP="SMS_WSUS_SYNC_MANAGER" SYS=xxxx SITE=xxx PID=244 TID=3052
GMTDATE=Wed Jul 22 15:48:37.632 2009
ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction.SyncUpdates"
ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4=""
ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 $
$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:37.632 2009 GMT Daylight
Time><thread=3052 (0xBEC)>
Sync failed. Will retry in 60 minutes $$<SMS_WSUS_SYNC_MANAGER><Wed
Jul 22 16:48:37.632 2009 GMT Daylight Time><thread=3052 (0xBEC)>
Sync time: 0d00h01m54s $$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22
16:48:37.632 2009 GMT Daylight Time><thread=3052 (0xBEC)>
Waiting 60 minutes for requests... $$<SMS_WSUS_SYNC_MANAGER><Wed Jul
22 16:48:37.679 2009 GMT Daylight Time><thread=3052 (0xBEC)>

Any help to sort this out and get updates to my pc's will be
appreciated.

Phil

Sherry Kissinger [MVP]

2009-07-27 03:22:03 UTC

Permalink

I don't know if this will help you, but here's what I would try:
-remove the Software Update Point role from your ConfigMgr site.
-Uninstall WSUS
-Reinstall WSUS per documentation for ConfigMgr usage (i.e., probably using
the alternate ports)
-readd the Software Update Point

watch wsyncmgr.log

Post by Phil
Hi,
I am hoping someone will be able to help me i have recently installed
SCCM R2 and Wsus 3.1sp1 onto my windows 2008 x64 server.
I am unable to get updates to pass to my pc's (i have removed the old
gpo and replaced an older server) - I have tried the /reset option and
uninstalled and reinstalled both the sccm setiing and wsus (inc.
database). The system itself does not recognise any updates from march
this year in software updates. looking in the logs the only errors i
get to see are in the wsyncmgr
Failed to sync update e06f13c9-b2b3-4976-90bb-764579f59ad9. Error: The
Microsoft Software License Terms have not been completely downloaded
Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow
$$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:36.663 2009 GMT Daylight
Time><thread=14448 (0x3870)>
Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction.SyncUpdates
$$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:37.632 2009 GMT Daylight
Time><thread=3052 (0xBEC)>
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server"
COMP="SMS_WSUS_SYNC_MANAGER" SYS=xxxx SITE=xxx PID=244 TID=3052
GMTDATE=Wed Jul 22 15:48:37.632 2009
ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction.SyncUpdates"
ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4=""
ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 $
$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22 16:48:37.632 2009 GMT Daylight
Time><thread=3052 (0xBEC)>
Sync failed. Will retry in 60 minutes $$<SMS_WSUS_SYNC_MANAGER><Wed
Jul 22 16:48:37.632 2009 GMT Daylight Time><thread=3052 (0xBEC)>
Sync time: 0d00h01m54s $$<SMS_WSUS_SYNC_MANAGER><Wed Jul 22
16:48:37.632 2009 GMT Daylight Time><thread=3052 (0xBEC)>
Waiting 60 minutes for requests... $$<SMS_WSUS_SYNC_MANAGER><Wed Jul
22 16:48:37.679 2009 GMT Daylight Time><thread=3052 (0xBEC)>
Any help to sort this out and get updates to my pc's will be
appreciated.
Phil

Phil

2009-07-27 08:21:07 UTC

Permalink

On Jul 27, 4:22 am, Sherry Kissinger [MVP]

Post by Sherry Kissinger [MVP]
-remove the Software Update Point role from your ConfigMgr site.
-Uninstall WSUS
-Reinstall WSUS per documentation for ConfigMgr usage (i.e., probably using
the alternate ports)
-readd the Software Update Point
watch wsyncmgr.log

thanks i have tried that with no luck :(

Sherry Kissinger [MVP]

2009-07-27 12:24:01 UTC

Permalink

Well, we could take it literally. You don't have to have *all* updates
checked on. In my extremely limited lab, I've turned off many
classifications and products.

If you go to Site Settings, Component Configuration, Software Update Point
Component, on the Classifications and on the Products tab, is everything
checked on? Or 90%? Perhaps uncheck some Classifications. I've heard that
sometimes the Drivers Classifications can be problematical in some
environments.

Right now (keeping in mind I don't remember what the defaults were, just
that I turned off some things in this lab), for Classifications I have
Definition Updates, ecurity Updates, Service Packs, Update Rollups, and
Updates checked on, the others off. for Products, I have the Office branch,
SQL Server branch, Forefront Client Security, Windows XP, Windows 7 Client,
Windows Server 2008, Windows Vista, Silverlight, ConfigMgr 2007, and Local
Publisher.

Perhaps try unchecking most things, monitor wsyncmgr.log, and if successful,
then slowly adding back in. Remember to re-sync between each change, and
monitor wsyncmgr.log.

On Jul 27, 4:22 am, Sherry Kissinger [MVP]

thanks i have tried that with no luck :(